Privacy Policy

Privacy Officer

The person responsible for the protection of personal information at Pop Xpert can be reached at:

Pop Xpert
3-33 Avenue Pie-X, Victoriaville, Quebec G6P 4R8
info@popxpert.ca
514 645-6936

Information We Collect

When you use the contact form, we may collect the information you voluntarily provide, including:

• your name;
• your company name, if applicable;
• your email address and phone number;
• the type of service requested;
• the content of your message.

Technical information required for the website to operate, such as IP address, browser information or server logs, may also be processed by our technical providers.

How We Use Information

We use the information collected to respond to your request, prepare a recommendation or quote, follow up on service, maintain website security and comply with applicable obligations.

Service Providers

Pop Xpert does not sell personal information. Some information may be processed by providers required for operations, such as web hosting, Microsoft 365 email services and technical tools used to receive and manage requests.

Retention

We keep information only for as long as necessary to process the request, provide business or technical follow-up, and meet applicable obligations.

Cookies and Tracking

The website does not currently use cookies for analytics, advertising or profiling purposes. If such tools are added, this policy will be updated and a consent mechanism will be implemented when required.

Your Rights

You may request access to your personal information, correction of that information or withdrawal of consent where permitted by law. To make a request, contact us at info@popxpert.ca.

Changes

This policy may be updated to reflect our practices, tools or applicable requirements.